RETURN & REFUND POLICY

Last updated: June 2026

At Belrose Club, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return, your item must:

• Be unused and in the same condition you received it.
• Be returned in its original packaging.
• Include all accessories, tags, manuals, and protective materials.
• Be accompanied by proof of purchase.

Items returned without prior authorization may not be accepted.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Personalized or custom-made products
• Items marked as Final Sale
• Products showing signs of wear, misuse, damage, or alteration

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at:

contact@belroseclub.com

Please include photos and your order number.

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Processing times may vary depending on your payment provider.

Order Cancellations

Orders may be canceled before they have been processed and shipped.

Once an order has been shipped, it cannot be canceled and must follow the return process outlined above.

Contact

Questions regarding returns or refunds?

Email: contact@belroseclub.com
Website: belroseclub.com